Returns and Exchanges

Return and Exchange Policy

 

At Gym Drop Rent, we strive to ensure a seamless and satisfactory rental experience for our valued clients. Our return and exchange policy is designed to accommodate your needs and provide clarity on how to proceed in case of any concerns regarding your rental activewear. Please review the following guidelines:

 

Returns:

1. We understand that preferences may vary, and if you are not entirely satisfied with your rental activewear, you may initiate a return within [number] days of receiving the items.

2. To be eligible for a return, the activewear must be in its original condition, unworn, and with all tags attached. Any signs of wear or damage may impact the eligibility for return.

3. To initiate a return, please contact our customer service team at [Your Contact Information] to request a return authorization and further instructions.

4. Once the returned activewear is received and inspected, we will process the refund to your original payment method, excluding any applicable rental fees or charges.

 

Exchanges:

1. If you wish to exchange your rental activewear for a different size or style, please reach out to our customer service team within 2 days of receiving the items.

2. Exchanges are subject to availability, and the desired size or style must be in stock at the time of the exchange request.

3. To request an exchange, please contact our customer service team at gymdroprent@gmail.com to arrange for the exchange process and receive further instructions.

4. Once the exchanged activewear is received and inspected, we will ship out the new items promptly to ensure your continued satisfaction.

 

Damaged or Incorrect Items:

1. In the rare event that you receive damaged or incorrect activewear, please notify us immediately upon receipt.

2. Our customer service team will assist you in resolving the issue by arranging for a replacement or refund, depending on the circumstances.

 

Additional Notes:

- Please note that any rental fees or charges incurred during the rental period are non-refundable.

- The client is responsible for return shipping costs unless the return is due to a mistake on our part.

- We reserve the right to deny returns or exchanges that do not meet our specified criteria or are outside the designated timeframe.

 

We value your patronage and are committed to ensuring your satisfaction with our rental activewear. If you have any further inquiries or require assistance, please do not hesitate to contact us at support@gymdroprent.com